For our Guided Tour:

Trip Deposit Policy

To guarantee a reservation, a 50% deposit is required. Payment may be made by check or credit card (Visa or MasterCard).

For our Fisher Towers, Colorado River Full-Day and Half-Day tours

If cancellation is received more than 24 hours prior to trip departure there will be a full refund, less $5 per person booking fee. No refunds will be given for cancellations received less than 24 hours prior to trip departure.

For all of our Multi-Day River Trips, One-Day Westwater and Multi-sport tours

If cancellation is received more than 45 days prior to trip departure there will be a full refund, less $25 per person booking fee. If cancellation is received 30 to 45 days prior to trip departure 50% of the total cost is non-refundable. If less than 30 days, no monies will be refunded.

Trip Participant Agreement

If you are going on one of our trips you will be required to sign a Release of Responsibility and Acknowledgment of Risk form before participating. This form outlines the inherent risks associated with our outdoor activities. 

Travel Insurance Information

Purchasing Travel Insurance is a safe and easy way to protect your vacation from any loss of monies due to illness or other unexpected situations. We can highly recommend the following listed companies for you to contact, just click on their name to get to their website:
          -  Travel Guard 
          -  CSA Travel Protection            
         

For our Rental Equipment:

Trip and Rental Equipment Deposit Policy

To guarantee a reservation, a 50% deposit is required. Payment may be made by check or credit card (Visa or MasterCard).

Rental Equipment Cancellation Policy

If cancellation notice is received more than 30 days prior to the rental date, deposits will be refunded, less 10% processing fee. If cancellation notice is received 15 to 30 days prior to the rental date, deposits will be refunded, less 25% processing fee. No refunds will be given for cancellation received less than 15 days prior to the rental date. No monies are refunded for early returns.

Security Deposit Procedure for Rental Equipment

When you arrive to pick up your equipment, we require a security deposit of $750 for each kayak and $1500 for each raft. (Note: The security deposit applies to the first $750 or $1500 of value only. If equipment is damaged, lost or destroyed, you are responsible for 90% of the retail replacement cost.) Deposits will be refunded after equipment has been returned and inspected.

Rental Equipment Agreement

If you are renting any of our rental equipment you will be required to sign a Release of Responsibility and Acknowledgment of Risk form before picking up the equipment. This form outlines the inherent risks associated with our outdoor activities.