Security Deposit Procedure

When you arrive to pick up your equipment, we require a security deposit of $500 for each kayak and $1000 for each raft. (Note: The security deposit applies to the first $500 or $1000 of value only. If equipment is damaged, lost or destroyed, you are responsible for 90% of the retail replacement cost.) Deposits will be refunded after equipment has been returned and inspected.

Reservation Deposit Policy

To guarantee a reservation, a 50% deposit is required. Payment may be made by check or credit card (Visa or MasterCard).

Rental Cancellation Policy

Deposits will be refunded for cancellations received more than 30 days prior to the rental date, minus a 10% processing fee. For cancellations received 15 to 30 days prior to the rental date, deposits will be refunded minus a 25% processing fee. No refunds will be given for cancellations received less than 15 days prior to the rental date, or for early returns.

Fisher Towers, Colorado River Daily Trips Cancellation Policy

Full refunds, minus a $5 per person booking fee, are given if cancellation notice is received more than 24 hours prior to trip departure. No refunds will be given for cancellations received less than 24 hours prior to the trip departure.

Multi-Day River Trips (Westwater Canyon, Fisher Towers, Labyrinth Canyon) Cancellation Policy

If cancellation notice is received more than 30 days prior to trip departure a full refund is given less a $25 per person fee. For cancellation notices received between 15 and 30 days prior to trip departure, 50% of the total trip cost is non-refundable. No refunds are given for cancellations received within 15 days of the trip departure.